The technical workshop entitled “Human factors and operational management in accidental conditions” has been organized by ETPIS / AREVA / EU-VRi with the collaboration of their members and their network.

AREVA RMC had started a new Research and Development Programme on “Human factors and operational management in accidental conditions” for 2012-2016. This new programme is a consequence of the Fukushima catastrophe. Indeed, AREVA RMC had identified the need to capitalize the existing knowledge in the field of human factors and post management crisis, to revisit the expertise within the company and to establish a new doctrine with best practices.

In order to establish the company doctrine and best practices, the idea of Mr Loine and Mr Janiaut is to benchmark with several experts working in various industry sectors. With this objective in mind, it had been decided to organize an international workshop. Indeed, the organization of a technical workshop was an opportunity to exchange with specialists on this topic during the preparation phase and also an opportunity to collect a wide range of inputs from various processes and countries.

Thus, AREVA RMC had contacted EU-VRi / ETPIS to obtain a technical support to set-up and operate an expert working group on “Human factors and operational management in accidental conditions” and to organize an International Workshop.

The expert working group worked as a technical programme committee to organize the workshop.


HF PostCrisis: Human factors and operational management under crisis conditions

January 29-30, 2013
Paris, France


Day 1

12:00 - 12:30

Arrival - Registration

13:30 - 14:00

Welcome and introduction


Round table

Organization and objectives of the workshop
Olivier SALVI (EU-VRi, Germany)

14:00 - 15:30

Practices in key industries

1.   Human factors and operational management in Accidental Conditions (Background of the workshop and questions to be addressed)
Ludovic LOINE (AREVA, France)

2.   Crisis Management experience in BASF: training and optimization of organizational resources    
Aleksander BENTZ (BASF, Germany)

3.   Open discussion

15:30 – 16:00

Coffee break

16:00 – 17:30

Learning from experience

4.   Safety culture in the investigation of recent major accidents          
John BRESLAND (Mary Kay O’Connor Process Safety Center of Texas A&M University, USA)

5.   The use of experts in crisis management     
Maria-Chiara LEVA (Trinity College Dublin, Ireland) and Giancarlo BERTOLIN (Air Liquide, France)

6.   Open discussion

Day 2

08:30 - 09:00

Arrival - Registration

09:00 - 10:30

Safety culture and crisis management concepts


7.   Safety Culture: a concept to face resilience and crisis management?         
Olivier GUILLAUME and Charles STOESSEL (EDF, France)

8.   Human-Centred Concept of Operations for Crisis Management       
Michael COOKE (Trinity College Dublin, Ireland)

9.   Open discussion

10:30 – 11:00

Coffee break

11:00 - 12:30

Performance assessment

10. Non-technical skills in crisis management   
Henning ANDERSEN (DTU, Denmark)

11. Human Performance Integrity (HPI) 
Ernst G. ZIRNGAST (Swiss Reinsurance Company, Switzerland)

12. Open discussion

12:30 – 13:45


13:45 - 15:00

Panel discussion on the issues presented in the discussion document

Moderators: Olivier SALVI (EU-VRi, Germany)


-       John BRESLAND

-       Ernst G. ZIRNGAST

-       Aleksander BENTZ

-       Maria-Chiara LEVA

-       Henning ANDERSEN

Participation of all attendees during a Question / Answer session

15:00 - 15:30

Coffee break

15:30 - 16:00